Privacy Policy



Thank you for visiting our website (the “Site”).  We know that your privacy is important to you, and it’s important to us.  To enable us to provide you access to the Site and our services, including user accounts, we need to collect certain information from you including personal information. It is sometimes necessary to share personal information with others to provide our services to you.  The purpose of this Privacy Policy is to answer questions you may have regarding our treatment of your personal information and communicate our commitment to keeping your personal information secure. We’ve described below what information we gather, how we use the information, and the limited circumstances when information may be shared. We use the information that we collect to provide you with the best experience possible and to communicate with you about our products, services, and promotions.

Your use of the Site each time you (“you" or “your”) access your account is your acceptance of these policies for collecting and using the information you provide us (“Privacy Policy”).

This Agreement applies to all products, services, and websites accessible through the Site, including all mobile applications that link to or reference this Agreement (collectively, the “Site”), offered by Justice Gap Solutions LLC, d/b/a Justice for Me, and any of our subsidiaries, parents, subsidiaries of parents, or our corporate affiliates (collectively referred to as “Justice for Me,” “us,” “we,” or “our”).

1. Personal Information We Collect about You and How We Use It

Information You Provide Directly to Us

We collect personal information about you that you directly and voluntarily provide to us by submitting information through the Site or by communicating with us by phone, email, messaging, social media, other services or websites, postal mail, or otherwise (collectively, we will refer to this information as "User Content"). This includes when you create either a customer or professional user account (“Account”) or a professional profile ("Profile"), participate in any communication services through the Site, or when you contact us to report a problem with your Account or the Site.  If you choose not to provide personal information, we may not be able to provide you services through the Site or respond to your requests.

The personal information we ask you to provide includes contact information and basic personal information, such as your name, phone number, address, email address, user name, and, for professional users, may include your bar membership number, insurance coverage information, photographs, examples of your work, information on work performed previously through the Site, hourly pay rates, client testimonials, your user name, and other information you choose to provide. We use this information to communicate with you, including sending statements, news, alerts, and marketing communication. This information is also necessary for us to provide the features and functionality of our services, to monitor and improve the services, to enforce any agreements we have with you, and for our internal operations, which include billing, payment processing, troubleshooting, data analysis, testing, research, statistical and survey purposes, and to help us develop new products. We also collect certain payment information, such as your credit card and bank account information, which are used to facilitate billing and payment processing as well as to detect and prevent fraud.

Information We Receive from Other Sources

We may receive personal information about you from other individuals or entities that use the Site as clients or professionals. We may receive personal information about you if you use any of the other websites we operate or other services we provide from time to time. We also work closely with third parties (including, for example, subcontractors in technical, payment and delivery services, loan origination and servicing providers, advertising networks, analytics providers, search information providers, state bar associations, credit reference agencies, and financial institutions) and may receive information about you from them, subject to your agreements with them. The personal information we may receive about you includes contact information and basic personal details as described above, as well as credit reports, credit scores, and, for professional users, professional license and disciplinary history. This information is necessary for us to provide the features and functionality of our services, to monitor and improve the services, to enforce any agreements we have with you, and for our internal operations, which include billing, payment processing, troubleshooting, data analysis, testing, research, statistical and survey purposes, recruiting and marketing, and to help us develop new products. We also use this information to detect and prevent fraud.

Information We Collect Automatically

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your browsing actions and patterns, including details of your visits to the Site, including traffic data, location data, logs, referring and exit pages, date and time stamps, clickstream data, other communication data, and the resources that you access and use on the Site, as well as information about your equipment and Internet connection, including your internet protocol (IP) address, operating system, internet service provider (ISP), mobile network, browser type, unique device identifying numbers, and applications connected our services or Site through the device. The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from other sources. This information helps us improve the Site and deliver better and more personalized services, including by enabling us to estimate our user size and usage patterns, store information about your preferences so that we may customize the Site and services according to your needs and interests, speed up your searches, and recognize when you return to the Site. We also use this information to conduct market analysis, develop new products and services, generate marketing leads, and determine news, alerts, and other products and services that may be of interest to you for marketing purposes.

2. Storage and Retention of Your Personal Information

We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements. To determine the appropriate period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and the applicable legal requirements.

3. Disclosure of your Personal Information

We may share your personal information with any member of our group, which includes our subsidiaries. We will not share your personal information with any third parties except as described in this privacy policy or in connection with the Service. We may share your information with selected third parties, including:

  • To contractors, service providers, and other third parties we use to support our business and who are contractually bound to keep personal information confidential and use it only for the purpose for which we disclose it to them;
  • Analytics and search engine providers that assist us in the improvement and optimization of our Site;
  • Credit reference agencies to assess your credit score where this is a condition of us entering into a contract with you;
  • Payment processors to fulfil relevant payment transactions;
  • To fulfil the purpose for which you provide it. For example, if you provide us an email to refer our Site or services to a third party, we will transmit the contents of that email and your email to the recipients;
  • Third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet law enforcement requirements.

If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms and conditions of service and other Agreements (Legal), including for billing and collection purposes; or to protect the rights, property, or safety of our customers, us, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Publicly accessible blogs. Our Site includes publicly accessible blogs or community forums. Any information you provide in these areas may be read, collected and used by others who access them. This includes information posted on our public social media accounts. To request removal of your personal information from our blog or community forum, contact us at customerservice@www.justiceforme.com. In some case, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Testimonials. With consent, we may display personal testimonials of satisfied customers on our site, along with other endorsements. If you wish to update or delete your testimonial, you can contact us at customerservice@www.justiceforme.com.

4. Security of Your Personal Information

All information you provide us is stored on secure servers in a controlled environment with limited access. Any electronic payment transactions will be encrypted in transit using SSL technology. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and we urge you to be careful about giving out information in public areas of the Site, like message boards, or on social media pages. The information you share in public areas may be viewed by other users.

Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to and through our Site. The transmission of information via the Internet is never completely secure and, accordingly, is at your own risk. We are not responsible for any circumvention of any privacy settings or security measures contained on the Site.

5. Choices about How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us how we use that information.

Tracking Technologies or Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org. If you disable or refuse cookies, please note that some parts of this Site may not be accessible or may not function properly.

Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by adjusting your Account settings or by using the unsubscribe link in that email that you no longer wish to receive.

Promotional Offers from Us. If you do not want to have your contact information used by us to promote our own or third parties' products or services, you can opt-out by adjusting your Account settings or by using the unsubscribe link in that email that you no longer wish to receive. This opt-out does not apply to information provided to us as a result of a product or service purchase, billing or collection, or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising; however, these third parties' may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI website.

Accessing and Correcting your Information. You can review and change your personal information by logging into the Site and visiting your Account profile. You may also send us an email at customerservice@www.justiceforme.com to request access to, correct or delete any personal information that you have provided to us.  We cannot delete your personal information except by also closing your Account, and we cannot close your Account unless you pay off your balance in full We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.  If you delete your User Content, copies of your User Content may remain viable in cached or archived pages or might have been copied or stored by other Site users. Proper access and use of information provided on the Site is governed by our Terms of Use.

6. Cookies and Similar Technologies

As with most websites, our Site uses cookies and similar technologies (collectively we will refer to these technologies as "cookies") to collect certain information automatically.  A cookie is a small file placed on your device that enables certain functionalities and features of the Site. For example, cookies enable us to distinguish you from other users of our Site and to know if someone attempts to access your account from a different device. Cookies help us enhance and personalize your user experience, monitor and improve our Site and services, and make our interactions more secure. They also help us learn how well our Site and plugins perform in different locations and understand, improve, and research products, features, and services, including when you access our Site from other websites, applications, or devices, such as your work computer or your mobile device. The information we may collect is described in detail in the section entitled "Information We Collect Automatically" above.

We use the following types of cookies.

  • Strictly necessary cookies. These cookies are required for the essential operation of our Service such as to authenticate you and prevent fraudulent use.
  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Service when they are using it. This helps us to improve the way our Service works, for example, by ensuring that you can find information easily.
  • Functionality cookies. These cookies are used to recognize you when you return to our Service. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to improve and tailor our Service for our users’ needs. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services as well as Google Analytics, described below) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Google Analytics Cookies. We use a tool called “Google Analytics” to collect information about use of this Site. Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other websites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Social Media Cookies. Our Site also includes social media features, such as a Facebook Like button and widgets such as the Share button. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted on our Site or by a third party, and your interactions with these features are governed by the privacy policy of the company providing it.

 If you don't want cookies to be set or want them to be removed, please review your choices in the section "Choices about How We Use and Disclose Your Information" above.

7. Links to Third Party Sites

We may from time to time provide links on the Site to and from third-party websites. If you follow a link to any of these websites, please know that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

8. Children under the Age of 13

Neither this Site nor our service is directed at persons under 18. No one under age 18 may provide any information to or on the Site. We do not knowingly collect information from individuals under 18. If you are under 18, do not use or provide any information on this Site or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name that you may use. If we learn we have collected or received information from a child under 18 without verification or parental consent, we will delete that information. If you believe that we might have any information from or about a child under 18, please contact us at legal@www.justiceforme.com.

9. California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to customerservice@www.justiceforme.com.

10. Changes to this Privacy Policy

We may update this privacy policy from time to time and so you should review this page periodically. When we change this privacy policy in a material way, we will update the “last modified” date at the end of this privacy policy and when you next access the Site, you will be required to accept the modified privacy policy prior to using the Service. Changes to this privacy policy are effective when they are posted on this page.

11. Notice to You

If we need to provide you with information about something, whether for legal, marketing or other business-related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our Site. The fact that we may send notices to you will not stop you from being able to opt-out of certain types of contact as described in this privacy policy.

12. Contacting Us

If you have any questions or concerns regarding any of the terms and conditions of this Privacy Policy, please feel free to contact us legal@www.justiceforme.com or Legal Department, Justice for Me, 500 Sandau Road #100, San Antonio, TX 78216.

Last modified: November 9, 2018